EP 119: HAVE YOUR CUSTOMERS FALL IN LOVE WITH YOUR BRAND THROUGH CUSTOMER SERVICE - PETER APPLEBAUM
How to Create your own Media Platform to Build Better Client Relationships?
Peter Applebaum has worked across 35 industries helping companies to market their products and services. In 2001, Peter established Tick Yes a digital social media company helping brands achieve business and marketing objectives. Peter regularly features on TV programs like Switzer, A Current Affair and Today Tonight as their marketing expert, and is a regular contributor to business publications.
In this show, we dig into the customer service process & how we get our clients to really fall in love with our brands through our customer service and the relationships we create. This show allows you to sit back and consider the relationships you have with your customers and create romance.
Here’s what we get into with Peter:
Products or companies we discuss are not paid endorsements. They are not sponsored by, nor do we have any professional or affiliate relationship of any kind with any of the companies or products highlighted in the show.... sadly! It’s just stuff we like, think is cool and maybe of interest to you, our listeners.
Peter Applebaum has worked across 35 industries helping companies to market their products and services. In 2001, Peter established Tick Yes a digital social media company helping brands achieve business and marketing objectives. Peter regularly features on TV programs like Switzer, A Current Affair and Today Tonight as their marketing expert, and is a regular contributor to business publications.
In this show, we dig into the customer service process & how we get our clients to really fall in love with our brands through our customer service and the relationships we create. This show allows you to sit back and consider the relationships you have with your customers and create romance.
Here’s what we get into with Peter:
- Why do sales people carry a negative perception?
- What does Peter do in his daily work?
- Why is it so hard to get great customer service?
- Do you give a damn and what do you give a damn about the right things?
- How do you create a commercial romance with our customers?
- If there a brand that Peter is presently in a romance with?
- How do we keep the flame alive within our commercial relationships?
- A profound way to turn around a situation where we have delivered poor service.
- What can we learn from a company like Zappos?
- In our social media promotions plan, should we focus on one platform or a variety?
- It's not about having a social media presence, it's about making it count?
- Using email as part of your marketing program?
- What can we learn from Trump?
- How to create your own media platform?
Products or companies we discuss are not paid endorsements. They are not sponsored by, nor do we have any professional or affiliate relationship of any kind with any of the companies or products highlighted in the show.... sadly! It’s just stuff we like, think is cool and maybe of interest to you, our listeners.
LISTEN TO THE EPISODE
RESOURCES
| rebirth_of_the_salesman_-_final.pdf |
Websites/Links
Peter Applebaum Tick Yes.
https://tickyes.com
TLC Event with Peter Applebaum Wed, March 1, 2017 5:30 PM – 8:30 PM AEDT
https://www.eventbrite.com/e/tlc-event-with-peter-applebaum-tickets-31819747722
To get your discount off tickets to his speech in Sydney - Email Oksana at: [email protected]
Mojo Kombucha
http://www.organicandraw.com.au
The Mojo Radio Show on Facebook
https://www.facebook.com/TheMojoRadioShowPodcast/
The Mojo Radio Show
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The Mojo Radio Show Answering Machine
08 7200 6656
08 7200 MOJO
The Mojo Radio Show ©copyright Gary Bertwistle & Darren Robertson
Subscribe to ©The Mojo Radio Show by email below...
Peter Applebaum Tick Yes.
https://tickyes.com
TLC Event with Peter Applebaum Wed, March 1, 2017 5:30 PM – 8:30 PM AEDT
https://www.eventbrite.com/e/tlc-event-with-peter-applebaum-tickets-31819747722
To get your discount off tickets to his speech in Sydney - Email Oksana at: [email protected]
Mojo Kombucha
http://www.organicandraw.com.au
The Mojo Radio Show on Facebook
https://www.facebook.com/TheMojoRadioShowPodcast/
The Mojo Radio Show
http://www.themojoradioshow.com
The Mojo Radio Show Answering Machine
08 7200 6656
08 7200 MOJO
The Mojo Radio Show ©copyright Gary Bertwistle & Darren Robertson
Subscribe to ©The Mojo Radio Show by email below...